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The CISO Decision Brief

How do we…

How do we work out which Member State's NIS2 rules apply to us, and whether we need an EU representative?

8 decision pointsThe pack behind this answer: NIS2 Implementation & Readiness

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The short answer

Recommendation
List your legal entities, decide which are in scope, then apply the Directive's jurisdiction rule to each. A representative is needed only for a listed digital provider that is not established in the Union but offers services there.
Reasoning
Secondary summaries differ on where the rules sit, and many say a non-EU company with EU customers needs a representative. The Directive's text is narrower: the duty belongs to named digital provider types. Getting this wrong either wastes an appointment or leaves a real duty unmet, and for a group it hides which authority you answer to.
Considerations
  • The Directive's recitals explain the offering-services test and concurrent jurisdiction, but only the Articles bind. National law decides how each Member State applies them.
  • A group with several entities needs a Member State answer for each one, and different entities may answer to different authorities.
  • This question covers NIS2 only. A different EU law has its own representative rule for non-EU data controllers.
  • Counsel confirms the result. The Official Journal text is the authentic one.

The decision, step by step

Select any step for the reasoning behind it and where the pack covers it.

  • Start
  • Step
  • Decision
  • Outcome
  • Loop back

Keyboard: Tab to a step, arrow keys move along the flow, Enter pins its explanation, + and − zoom, 0 fits the diagram, Esc closes. The text version below has the same content.

Where a step quotes a number, it is the default in the CISO Times pack. Your own standard may set a different one. A code beside a source, such as RR-17, is the number of a rule in that pack document; the document lists its rules.

Read as text

The same flow written out: each step, its reasoning and where the pack covers it. 21 steps.
  1. Start

    We work across borders and are unsure which NIS2 rules reach us

    NIS2 does not apply to a company in general. It applies to entities, and the rule that says which Member State has jurisdiction over each entity depends on where it is established and on what kind of entity it is. Being a customer-facing business in the EU is not the test. Work entity by entity.

    In the pack

  2. Step

    List each legal entity, where it is established and what it does

    Take the group structure and write one line per legal entity: its country of establishment, the services it provides and the Member States it serves. The pack says NIS2 applies to each legal entity in a group and that each registers on its own. Establishment means real activity through stable arrangements; a branch or a subsidiary can both count.

  3. Decision

    Have you decided which of these entities are in scope?

    Jurisdiction only matters for an entity that is in scope. Scope is a separate question with its own test: sector, size and the national designations. If the answer is not known for an entity, settle it first.

  4. Outcome

    Decide scope for each entity first, then come back

    Run the scope assessment for each entity that might carry out an activity in the Directive's annexes. Return here with the entities that are in scope or might be. Do not work out jurisdiction for an entity that is clearly out of scope.

  5. Decision

    Is the entity established in the Union?

    The general rule in the Directive is that an entity falls under the Member State where it is established. An entity with no establishment in any Member State is handled by a different rule, which applies only to certain kinds of provider.

    In the pack

  6. Decision

    Is it a communications provider, a public body or a digital provider?

    The Directive makes exceptions to the general rule for three groups: providers of public electronic communications networks or services, public administration entities, and DNS, domain name, cloud computing, data centre, content delivery, managed service, managed security service, online marketplace, search engine and social networking platform providers.

    In the pack

  7. Step

    Use the Member State where it is established

    For an ordinary entity the Member State of establishment has jurisdiction. If one entity is established in, or serves, more than one Member State, the Directive's recitals expect each of them to have concurrent jurisdiction and to cooperate. Ask counsel how that applies to you.

    In the pack

  8. Decision

    Is it one of the listed digital providers?

    The listed digital providers fall under one Member State, chosen by where their main establishment in the Union is. Other Member States may still act on a request for help from that one. The other two exception groups have their own simpler rules, which the next step sets out.

  9. Step

    Find the main establishment in the Union

    The Directive puts it in the Member State where decisions on the cybersecurity risk-management measures are predominantly taken. If that cannot be found, or those decisions are taken outside the Union, it is where cybersecurity operations are carried out; failing that, where its establishment with the most employees in the Union is. Where the physical systems sit is not the test. Record the facts you relied on.

  10. Step

    Use the rule for its group

    A provider of public electronic communications falls under the Member State in which it provides its services. A public administration entity falls under the Member State that established it. Confirm which group the entity belongs to with counsel before you rely on the result.

    In the pack

  11. Decision

    Is it one of the listed digital provider types?

    Only these types must designate a representative in the Union when they are not established there: DNS service, TLD name registry, domain name registration, cloud computing, data centre, content delivery network, managed service, managed security service, online marketplace, online search engine and social networking platform providers.

  12. Decision

    Does it plan to offer services to people in Member States?

    The Directive's recitals say mere access to a website or an email address from the Union is not enough. A language or currency used in Member States with a way to order in it, or naming customers in the Union, can show the plan. If it is not known, answer yes and ask counsel.

  13. Step

    Designate a representative in a Member State where you offer services

    The Directive says the representative must be established in one of those Member States. Its recitals say the representative acts under a written mandate from the entity, including for incident reporting. The entity then falls under the jurisdiction of the Member State where the representative is. Without one, any Member State where it provides services may take legal action. Registration also needs the representative's details.

    In the pack

  14. Outcome

    No representative on this ground; revisit if you offer services

    Record the facts that show you do not plan to offer services in the Union. Review the record when you add a language, a currency, an EU price list or EU customers to your marketing. Do not say you are outside NIS2 for all purposes: a customer may still ask you for terms.

  15. Outcome

    No representative duty under this rule; do not appoint on a guess

    The representative rule names only the digital provider types above. Having customers in the EU does not by itself make a company appoint a NIS2 representative. Whether any Member State claims a hold over you is a question for counsel. Customers who are in scope may still ask for security terms in your contract. If the entity is a provider of public electronic communications networks or services, a different rule applies: it falls under the Member State where it provides those services, whether or not it is established in the Union. Take that to counsel.

  16. Step

    Record the Member State and the reason, for each entity

    For each in-scope entity write the Member State, the rule that put it there and the facts behind it, and have counsel confirm. The pack's Member State check sheet is the place that holds the answer for each point and its official source.

    In the pack

  17. Decision

    Does any entity answer to more than one Member State?

    An entity serving or established in several Member States can face separate and concurrent jurisdiction. A group can also have different entities answering to different Member States. In both cases you may deal with more than one authority.

    In the pack

  18. Step

    Plan how you deal with each authority

    Keep one contact for each authority and tell them about each other where the law allows. The Directive expects the authorities to cooperate. Its recitals also say Member States that exercise jurisdiction should not impose enforcement measures or penalties more than once for the same conduct. That is a recital, not an Article, and it does not remove your duty to each authority. Keep the same facts in every registration.

  19. Step

    Check what each Member State's law adds and register where required

    Each Member State transposes the Directive in its own law, so the route, deadline and extra fields differ. Take the method in the national-law question and the registration question, and keep the official source for every answer.

    In the pack

  20. Decision

    Has the group structure, a service or the place of decisions changed?

    Jurisdiction follows facts that move: a new entity, a new country served, or cybersecurity decisions that shift to another place. Review the record at least yearly and on any such change.

  21. Outcome

    Each entity has a Member State, a reason and a counsel-checked record

    Keep the list, the reasons and counsel's confirmation. Do not state that you are "compliant in Europe", or that one Member State's approval covers the others. Review when the structure changes.

    In the pack

Practical checklist

  1. List every legal entity with its place of establishment and the Member States it serves.
  2. Decide which entities are in scope before working out jurisdiction.
  3. Apply the matching rule: establishment, services provided, or main establishment.
  4. For a non-EU listed digital provider offering services in the Union, designate a representative by written mandate.
  5. Record the Member State, the rule and the facts for each entity, and have counsel confirm.
  6. Review the record when the structure, services or place of decisions change.

Evidence to have ready

  • The entity list with the Member State and the reason for each.
  • Counsel's confirmation of the result.
  • For a representative, the written mandate and the registration entry.

Assumptions

  • You have a list of your legal entities, with where each is established and which services each provides.
  • You will ask counsel or your authority to confirm the result. The Directive's recitals help read the rules, and only the Official Journal text is authentic.
  • National law decides how each Member State applies the jurisdiction rules and what it adds.

Not covered here