How do we…
How do we assess the risk and impact of an AI use case before we approve it?
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The short answer
- Recommendation
- Assess every Tier 2 and Tier 3 use on six factors: security, privacy, fairness, safety, operational, and legal and contractual. Rate each before and after controls on your own risk scales, from evidence you have seen, and report counts by band and the highest band, never a score.
- Reasoning
- Rating AI uses on the same impact and likelihood scales as your other risks lets the result sit beside them and be read the same way. Each factor is judged in the areas named for it, and you take the worse. A control lowers a rating and never raises it, so the band after controls is the one that counts. The highest band sets a floor for the tier: a High band needs at least Tier 2, and a Critical band or any physical safety impact needs Tier 3. A factor outside appetite goes to a higher acceptor.
- Considerations
- Cautious is the pack's default appetite: up to Medium accepted without escalation, High tolerated with a plan. Your leadership team may set another. Critical is never within tolerance.
- Only the board, or a board risk committee it has delegated to, may accept a risk outside tolerance; the management board in a two-tier structure; executive management where there is no board.
- The assessment is only as good as the evidence. Look at the settings, the contract and the records, and do not rely on what a supplier or colleague says. A second reader is the best defence against optimism.
- The assessment routes a use to the right tier. It does not classify a system under the EU AI Act, which counsel confirms.
The decision, step by step
Select any step for the reasoning behind it and where the pack covers it.
- Start
- Step
- Decision
- Outcome
Keyboard: Tab to a step, arrow keys move along the flow, Enter pins its explanation, + and − zoom, 0 fits the diagram, Esc closes. The text version below has the same content.
Where a step quotes a number, it is the default in the CISO Times pack. Your own standard may set a different one.
Read as text
The same flow written out: each step, its reasoning and where the pack covers it. 18 steps.
Start
A proposed AI use has been through the intake screen
The assessment follows the screen. Keep the twelve intake answers, because the assessment starts from them. The same scales you use for other risks rate the AI use, so the result sits beside your other risks and is read the same way.
- Then: What did the screen set?
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentInstructions
- P24-A03 AI Use Case Intake & Approval ProcedureStage 3 (IS-3): Assess
Decision
What did the screen set?
Tier 2 and Tier 3 uses are assessed. A Tier 1 use needs only the screen. A Stop has no route to approval under the procedure, so nothing is assessed. A new use built on a supplier's model API is Tier 3 until Legal records the role, so it is assessed. When the deployer role is recorded the tier is set again and the screen is repeated; when the provider role or another role is recorded the use stays Tier 3. A use already running is not raised by the signal. Judgement: if the tier is not yet set, finish the screen and start the evidence from the intake answers meanwhile.
- Tier 1: Tier 1: no assessment, the screen is enough
- Stop: Stop: do not assess
- Tier 2 or Tier 3, or not yet set: Collect the evidence before anyone rates anything
In the pack
- P24-A03 AI Use Case Intake & Approval ProcedureThe tiers
- P24-A06 AI Use Case Risk & Impact AssessmentUse
Outcome
Tier 1: no assessment, the screen is enough
A Tier 1 use has no assessment, only the screen and the baseline conditions. Review it at the tier's interval or on a trigger. If a review finds a higher tier, the use is a new decision at that tier and is assessed then.
In the pack
- P24-A03 AI Use Case Intake & Approval ProcedureThe tiers
- P24-A03 AI Use Case Intake & Approval ProcedureStage 3 (IS-3): Assess
Outcome
Stop: do not assess
A prohibited practice or special category personal data stops the use at the screen. Assessing it would only suggest a route to approval that does not exist. Legal or the Data Protection Officer is told, and a changed use is a new request.
In the pack
- P24-A03 AI Use Case Intake & Approval ProcedureStop
- P24-A06 AI Use Case Risk & Impact AssessmentInstructions
Step
Collect the evidence before anyone rates anything
Look at the tool's settings, the contract, the supplier's decision under the third-party pack and the sign-in and logging records. Do not rely on what a supplier or colleague says. The assessment is only as good as the evidence behind each rating. The AI use owner answers for the assessment and the Head of Information Security does the work (RS-04).
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentResult (rule Limitations)
- P24-A03 AI Use Case Intake & Approval ProcedureThe assessment
- P24-A06 AI Use Case Risk & Impact AssessmentFactors
- P24-A04 AI Governance Responsibility MatrixResponsibilities (rule RS-04)
Decision
Does personal data go in or come out?
Privacy is one of the six factors. Where personal data is involved, the Data Protection Officer's advice is recorded. The officer and the use owner decide together whether a data protection impact assessment is needed. If you do not know whether personal data is involved, take the first branch.
- Yes, or not known: Record the Data Protection Officer's advice on a DPIA
- No: Could the output or action physically harm a person?
In the pack
- P24-A03 AI Use Case Intake & Approval ProcedureThe other items
- P24-A06 AI Use Case Risk & Impact AssessmentFactors (rule RF-2)
Step
Record the Data Protection Officer's advice on a DPIA
A data protection impact assessment is considered where the processing is likely to result in a high risk to people, and Tier 3 needs one where GDPR Article 35 applies. Systematic and extensive evaluation of people by automated processing is a case that needs one. Record the advice and the decision with the file.
In the pack
- P24-A03 AI Use Case Intake & Approval ProcedureThe other items
- P24-A06 AI Use Case Risk & Impact AssessmentFramework References
Decision
Could the output or action physically harm a person?
Think of a system whose output reaches a physical process, such as machinery, vehicles or care. If you cannot rule out physical harm to a person, take the first branch.
- Yes, or not known: Rate safety impact 4 (Severe), make it Tier 3 and tell Legal
- No: Rate each of the six factors before controls
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentFactors
- P24-A06 AI Use Case Risk & Impact AssessmentDefinitions
Step
Rate safety impact 4 (Severe), make it Tier 3 and tell Legal
The safety rule applies whatever the other areas say. The use is Tier 3 and Legal is told.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentFactors
- P24-A03 AI Use Case Intake & Approval ProcedureThe assessment
Step
Rate each of the six factors before controls
The factors are security, privacy, fairness, safety, operational, and legal and contractual. Give each an impact and a likelihood from 1 to 4 on your own risk scales, judged as if nothing you plan were in place. Each factor is judged in the areas named for it, and you take the worse. Judgement: where the evidence is missing, take the less favourable value and say so.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentFactors (rule RF-1 to RF-6)
- P24-A06 AI Use Case Risk & Impact AssessmentScales
Step
Name the controls and who checks each, then rate again
A control lowers a rating and never raises it. Name a person who checks each control, as the worksheet asks. Judgement: a control nobody checks should not lower a rating. A second person who reads the factors and the controls is the best defence against optimism. The band after controls is the one that counts.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentFactors
- P24-A06 AI Use Case Risk & Impact AssessmentResult (rule Limitations)
Step
Read the result as counts: factors by band, and the highest band
The result is the number of factors in each band after controls, such as 2 Low, 3 Medium, 1 High and 0 Critical, and the highest band. The product of impact and likelihood only finds the band for one factor. Never add the factors together or turn the counts into a score, a percentage or a traffic light.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentResult
- P24-A06 AI Use Case Risk & Impact AssessmentScales
Decision
Where do the factors sit against our appetite for AI-use risk?
Cautious is the pack's default: a band up to Medium is accepted without escalation and High is tolerated with a plan. Averse accepts up to Low and tolerates Medium. Open accepts up to High. Critical is never within tolerance. Use the highest band of any factor, and take the more cautious branch if it is unclear.
- Within appetite: Is the highest band Critical, or does the safety rule apply?
- Outside appetite, within tolerance: Take the factor to the higher acceptor named for its band
- Outside tolerance, or Critical: Outside tolerance: reduce the risk, or decline
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentScales
- P05-A02 Risk Assessment Methodology & Scoring ModelThe position rule
Step
Take the factor to the higher acceptor named for its band
Outside appetite but within tolerance needs more than the band alone. A Medium factor needs the risk owner and the Head of Information Security, and executive management as well. A High factor needs the accountable executive and the Head of Information Security, and executive management as well. Record who accepted it and the review date.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentLists
- P05-A02 Risk Assessment Methodology & Scoring ModelWhat the band decides (rule RM-04)
Outcome
Outside tolerance: reduce the risk, or decline
Only the board, or a board risk committee it has delegated this to, may accept a risk outside tolerance. In a two-tier structure that is the management board. Where there is no board, such as in an owner-managed company, it is executive management. The band's approvers recommend. Judgement: the useful step is usually more controls or a narrower use, then a new rating.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentLists
- P05-A02 Risk Assessment Methodology & Scoring ModelWhat the band decides (rule RM-04)
- P24-A06 AI Use Case Risk & Impact AssessmentDefinitions
Decision
Is the highest band Critical, or does the safety rule apply?
The assessment sets a floor for the tier. A Critical band after controls, or the safety rule, needs Tier 3. A High band needs at least Tier 2. Medium and Low bands set no floor. The tier for the decision is the higher of the tier from the intake answers and this floor.
- Yes: Tier 3 floor: Take the use to the approvers of the higher tier
- No: High sets Tier 2, otherwise none: Take the use to the approvers of the higher tier
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentResult
- P24-A03 AI Use Case Intake & Approval ProcedureThe assessment
Step
Take the use to the approvers of the higher tier
If the floor is above the tier the screen gave, the higher tier applies and the screen is repeated. Tier 2 goes to the AI governance lead and the Head of Information Security. The AI use owner is consulted and signs the conditions it accepts, but nobody approves a use they own, so the executive decision-maker takes the place of an approver who owns it (IS-4). Tier 3 goes to the executive decision-maker the procedure names, with Legal's confirmed worksheet and HR where staff are affected. Otherwise the screened tier stands.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentResult
- P24-A03 AI Use Case Intake & Approval ProcedureThe tiers
- P24-A04 AI Governance Responsibility MatrixResponsibilities (rules RS-06, RS-16)
Outcome
File the assessment and send the use for decision
Keep the workbook with the intake file, and put the counts, the highest band and any condition you recommend on the decision record. The approvers decide with the screen, the assessment, the supplier's decision and the advice given. Further conditions are each written so that someone else can check them, and the use owner signs the ones it accepts.
In the pack
- P24-A06 AI Use Case Risk & Impact AssessmentDecision
- P24-A03 AI Use Case Intake & Approval ProcedureWhat the decision record holds
Practical checklist
- Confirm the screen set Tier 2 or Tier 3; a Tier 1 use needs no assessment and a Stop is not assessed.
- Collect the tool's settings, the contract, the supplier's decision and the sign-in and logging records first.
- Record the Data Protection Officer's advice, including on an impact assessment, where personal data is involved.
- Rate safety impact 4 (Severe), make the use Tier 3 and tell Legal if it could physically harm a person.
- Rate the six factors before controls, then name each control and who checks it, and rate again.
- Read the result as counts of factors by band after controls, and the highest band.
- Take any factor outside appetite to the acceptor its band needs; reduce or decline one outside tolerance.
- Apply the tier floor, and send the use to the approvers of the higher tier.
Evidence to have ready
- The six factors with impact and likelihood before and after controls, and the evidence behind each rating.
- Each control relied on and the person who checks it.
- The counts by band, the highest band, the tier floor and the tier for the decision.
- Who accepted any factor outside appetite, with the review date, and the Data Protection Officer's advice where recorded.
Assumptions
- The intake screen is done and the use is Tier 2 or Tier 3. A Tier 1 use needs only the screen.
- You have a risk assessment method with impact and likelihood scales, and a stated appetite for AI-use risk. The pack uses Cautious as its default, and your leadership team may set another.
- You can see the evidence: the tool's settings, the contract and the supplier's assessment. The ratings are judgement on a four-point scale.
- The assessment routes a use to the right tier. It does not classify a system under the EU AI Act, which counsel confirms.
Not covered here
- The whole decision on whether a use can go ahead, including holds. That is “How do we decide whether a proposed AI use case can go ahead?”.
- Who is accountable for the decision and who can stop a use. That is “Who is accountable for an AI decision, and who can stop an AI use?”.
- Whether the EU AI Act applies to you and in which role. That is “Does the EU AI Act apply to our use of AI, and are we a provider or a deployer?”.
- How to score risks consistently when two people assess them. That is “How do we score risks consistently when two people assess them?”.
Related questions
- How do we decide whether a proposed AI use case can go ahead?
- Who is accountable for an AI decision, and who can stop an AI use?
- How do we score risks consistently when two people assess them?
- When is a risk outside appetite, and what has to happen then?
- Who can accept a risk, and does the answer change with its rating?