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The CISO Decision Brief

DORA Gap & Remediation Tracker

Converts DORA gaps into owned, dated actions prioritised by supervisory exposure.

Available soon

Format
Excel
Size
92 KB
Length
12 sheets
Version
1.2
Updated

What's inside

What changed

  1. 1.2

    The mappings note no longer says the CISO Times Library shows a verification state; it says what a mapping shows and to confirm it against both texts.

  2. 1.1

    A financial entity that sells ICT services is also a supplier, and any Priority 1 gap goes to the chair route.

  3. 1.0

    Published.

Changes across this pack

Preview

The workbook's sheets as you will receive them, with its example rows and the values its formulas calculate. Highlighted [[text]] is for you to replace; rows marked EXAMPLE are for you to delete. Wide sheets scroll sideways. The cover, document control and changelog sheets are in the file.

Instructions

How to use this workbook

StepWhat to do
1Before you start. Complete the DORA Proportionality & Scope Assessment and have the management body approve it (DR-01). DORA binds financial entities only, and what it asks of you depends on what you are. A supplier to a financial entity does not run the readiness assessment (DR-22): see "Adapting this template" below.
2Set the As-at date, the date of the next management body meeting and the working days for telling its chair on the Summary sheet. The EXAMPLE uses 30 Sep 2026, the date of the first self-assessment. Use today's date, or type =TODAY().
3On the Readiness Items sheet, set from your profile whether each item applies to you and whether it is a binding duty. Enter the level each item had at your latest DORA Readiness Self-Assessment, and the fact the rating rests on. An item rated Not applicable needs its reason (DR-03). Its Check column shows any item below Operating with no open gap: raise one.
4Raise one gap on the Gaps sheet for every applicable item below Operating. Give it an ID (GAP-nn), the source "Self-assessment", the item, what is missing as a fact, and the level the item had when you raised the gap. The priority, the supervisory exposure and the evidence items calculate.
5Enter the change that closes the gap (the document, control, contract term or record it adds or changes), one owner, the effort, and the date raised: the date of the assessment. If a plan already set an earlier date, enter it as the earlier planned date. The due date calculates: the priority's days from the date raised, or the earlier planned date (DR-06).
6Enter every test finding here too (DR-14), with the source "Test, audit or other finding". Choose its priority from the Priorities sheet. Give it an owner and a due date through the same columns. A person other than the one who fixed the weakness confirms that it is fully addressed before it is Done (Article 24(5)).
7Keep the status current: Open, agreed, not started. In progress, work started; due date unchanged. Done, the change is made and its record is filed; the item is re-rated at the next assessment. Withdrawn, dropped, with the management body's recorded reason.
8When a gap is Done, enter the date and where its record is filed, so the evidence checklist can point to it. Do not change the item's level on the Readiness Items sheet until the next self-assessment re-rates it.
9A blocking gap is entered as Priority 1 on the day it is found and goes to the management body at its next meeting (DR-05: "A blocking gap is a readiness item that is binding on your entity type and is rated below In place. Every blocking gap is entered in the gap tracker as Priority 1 on the day it is found. It goes to the management body at its next meeting. If that meeting is more than [[10]] working days away, the DORA programme lead tells its chair within that time. Any other gap rated Priority 1 follows the same route, whatever its source."). The Summary sheet shows which route applies.
10Fill the Headline Counts sheet for the report. It counts the readiness items at each level, the blocking gaps and the open and overdue gaps from this workbook. For the measures that other documents hold (register findings, exit plans, systems tested in time, members trained, evidence items ready), enter the count and the total, and name the others. Report counts with the names beside them (DR-04).
11Repeat the readiness self-assessment at least every 6 months, and whenever the profile, the register or a critical or important contract changes (DR-18). Report the counts to the management body each time.
12To clear the EXAMPLE, delete the EXAMPLE rows on the Gaps sheet and the EXAMPLE levels and facts on the Readiness Items sheet once your own are entered. The formulas stay. Do not type over the white calculated columns.

Legend

Yellow cells are inputs. Everything else is calculated or fixed — do not overwrite formulas.

EXAMPLERows marked EXAMPLE in the first column show how a completed row looks. Delete them before approval.

Limitations: This document helps you see what DORA asks of an entity like yours and what you can show. It is not legal advice, and following it is not a statement that you comply with DORA or any standard. Whether DORA binds you, and which of its duties apply to you, depends on what you are, how you are authorised and how your Member State and your supervisor apply it: confirm it with counsel or your competent authority.

This library does not say which ISO/IEC 27001 controls or NIST CSF outcomes meet a DORA requirement. It gives each article's own words, what an entity must be able to show, and the CISO Times documents that help with the work. Where the CISO Times Library holds a mapping between a DORA requirement and a control, it shows it there with how closely the two match and where they differ; confirm it against both texts before relying on it. A document listed here helps with the work a requirement describes. Using it does not by itself show that the requirement is met.

The idea of the pack: DORA is one regulation with five pillars: ICT risk management, ICT-related incident management and reporting, digital operational resilience testing, the management of ICT third-party risk, and information sharing. Every financial entity meets the same five pillars, and the depth of each depends on what the entity is. A microenterprise, a small investment firm, an exempted payment institution and a large bank each owe a different part of each pillar, and the Regulation says which. So the first question is what you are, the second is which duties that makes yours, and only then is it worth asking how ready you are. Being ready is a count of duties in place and duties still open. It is never one score.

Why priority follows supervisory exposure. Priority 1 (Exposed now): A blocking gap: a duty that binds the entity is not in place at all. Priority 2 (Exposed on request): A binding duty that is in place but not operating: a request for evidence of implementation would find it incomplete. Priority 3 (Improvement): Any other item below Operating.

This tracker records and chases. It does not decide anything P09 decides, and it states no reporting clock: P09 owns incident response and every decision right, and P18 holds the DORA classification test and the reporting duties (DR-15).

EXAMPLE: Lantern Pay Services (EXAMPLE), a small authorised payment institution in an EU Member State, with 64 staff. Its first readiness self-assessment, as at 30 Sep 2026, gave Not ready. Lantern Pay Services (EXAMPLE): Not ready. 2 blocking gaps (TP-04, TP-05), each due 30 Oct 2026 or earlier; 6 other items below Operating, out of 19 that apply. It raised 8 gaps. Where a plan had already set an earlier date, the due date follows the plan (GAP-01, GAP-02, GAP-03, GAP-04, GAP-05, GAP-06). The next board meeting is on 22 Oct 2026.

Adapting this template:

• Replace the [[placeholders]] with your own values, and delete the EXAMPLE rows once you have entered your own. The formulas stay.

• On the Readiness Items sheet, set 'Applies to the entity?' and 'Binding duty?' from your scope assessment, not from the EXAMPLE. An entity under the simplified framework, a microenterprise and an entity that a TLPT authority has identified each have a different set of items that apply.

• Change the days to fix each priority on the Priorities sheet only if your own standard sets different ones. Keep them at least as strict as the days in DR-06.

• Use your own gap numbers if your risk or audit tracker has a scheme. Keep one ID for each gap for its whole life.

• Add your own columns to the right of the working columns, so the layout stays the same as the Summary and Headline Counts sheets expect.

• If one tracker already holds your audit and test findings, you may keep those there. Keep the columns this workbook calculates, so each finding still shows its priority, its due date and whether it is overdue.

• A supplier to a financial entity does not run the readiness assessment (DR-22). It can still use the Gaps sheet to follow the contract terms and information its customers ask for (FD-01 to FD-10): leave the readiness item empty, choose the source 'Test, audit or other finding' and set the priority yourself.

This workbook is your own record. Keep it where your authority, your auditors and your management body can reach it on request.

Gaps

EXAMPLE: 8 gaps as at 30 Sep 2026. Yellow columns are inputs; white columns calculate. One row for each gap. Overdue is measured at the As-at date on the Summary sheet.

ExampleGap IDSourceReadiness itemRequirements (calc)Evidence items (calc)What is missingLevel when raisedBinding item? (calc)Priority for a finding from another sourcePriority (calc)Supervisory exposure (calc)Change that closes itOwnerEffortRaisedEarlier planned dateDue (calc)StatusDoneEvidence, or the reason if withdrawnClosure confirmed byDays overdue (calc)Flag (calc)Open due (working)Priority 1 raised (working)
EXAMPLEGAP-01Self-assessmentRM-01RQ-04, RQ-05, RQ-06, RQ-26EV-02, EV-03Non-executive director 2, appointed on 15 Jul 2026, is not yet trainedIn placeYesPriority 2Exposed on requestInduction training on 8 Oct 2026, recorded in the training recordThe boardSmall30 Sep 20268 Oct 20268 Oct 2026OpenNot yet due
EXAMPLEGAP-02Self-assessmentRM-04RQ-12, RQ-13, RQ-23EV-08, EV-09No ICT risk assessment in the last 12 months for the legacy reporting server (SYS-06)In placeYesPriority 2Exposed on requestAssess the server under Article 8(7) and decide whether to retire itHead of Information SecuritySmall30 Sep 202613 Nov 202613 Nov 2026In progressNot yet due
EXAMPLEGAP-03Self-assessmentRM-06RQ-16, RQ-17, RQ-18, RQ-19, RQ-24EV-12, EV-13, EV-14The test of the continuity, response and recovery plans for all functions was last run on 26 Aug 2025In placeYesPriority 2Exposed on requestRun the yearly plan test, with the cyber-attack and switchover scenarios, and report the deficiencies to the boardHead of Information SecurityMedium30 Sep 202630 Oct 202630 Oct 2026In progressNot yet due
EXAMPLEGAP-04Self-assessmentIM-02RQ-29, RQ-31EV-20The signatories' access to the authority's reporting channel was last tested on 12 Aug 2025In placeYesPriority 2Exposed on requestTest access for every signatory and deputy, and record it (P18 RC-08)Information Security ManagerSmall30 Sep 202616 Oct 202616 Oct 2026OpenNot yet due
EXAMPLEGAP-05Self-assessmentRT-02RQ-33EV-23The settlement API gateway (SYS-02) was last tested on 29 Aug 2025In placeYesPriority 2Exposed on requestRun the booked penetration test with the external testerSecurity Assurance LeadSmall30 Sep 202623 Oct 202623 Oct 2026In progressNot yet due
EXAMPLEGAP-06Self-assessmentTP-01RQ-42, RQ-43EV-25, EV-33The register has no LEI or EUID for Hosting Subcontractor G, behind CA-001 (RV-03)In placeYesPriority 2Exposed on requestAsk Platform Provider A for the code under the contract, and complete the registerHead of ProcurementSmall30 Sep 202623 Oct 202623 Oct 2026In progressNot yet due
EXAMPLEGAP-07Self-assessmentTP-04RQ-47, RQ-48EV-30The CA-001 contract lacks the Article 30(3) audit, access and TLPT termsPlannedYesPriority 1Exposed nowSign the amendment drafted on 12 Sep 2026General CounselMedium30 Sep 202630 Oct 2026In progressNot yet due
EXAMPLEGAP-08Self-assessmentTP-05RQ-49, RQ-50EV-31, EV-32No exit plan for CA-001, the one arrangement behind the critical functionPlannedYesPriority 1Exposed nowWrite, approve and test the exit plan, with alternatives and a transition planHead of ProcurementLarge30 Sep 202630 Oct 2026OpenNot yet due

Readiness Items

The readiness items of the DORA Readiness Self-Assessment, with the level each had at the latest assessment. Set 'Applies' and 'Binding' from your scope assessment: an item applies when any of its requirements applies to you, and binds when an applicable requirement is a duty and not an option. Add any item of your own on a blank row.

ExampleItem IDAreaReadiness itemRequirementsEvidence itemsApplies to the entity?Binding duty?Latest levelWhat the rating rests on, or the reason if Not applicableOpen gaps (calc)Priority a gap would take (calc)Check (calc)
EXAMPLESC-01Scope and proportionalityScope, profile and proportionality decided and recordedRQ-01, RQ-02EV-01YesYesOperatingScope assessment approved by the board on 21 Nov 2024 and reviewed on 4 Mar 2026; confirmed by counsel; no trigger since.0NoneOK
EXAMPLERM-01ICT risk managementThe management body governs ICT riskRQ-04, RQ-05, RQ-06, RQ-26EV-02, EV-03YesYesIn place4 of 5 members trained in the last 12 months; the member appointed on 15 Jul 2026 is booked for 8 Oct 2026, inside the 3 months.1Priority 2OK
EXAMPLERM-02ICT risk managementThe ICT risk management framework is documented, approved and reviewedRQ-03, RQ-07, RQ-09, RQ-10, RQ-25EV-04, EV-05, EV-06YesYesOperatingFramework, strategy and risk tolerance approved by the board on 12 Mar 2026, with the review report in the Regulation's format.0NoneOK
EXAMPLERM-03ICT risk managementICT risk control, independence and auditRQ-08EV-07YesYesOperatingThe second-line risk function oversees ICT risk; internal audit reviewed the framework in 2025 and its critical finding was closed.0NoneOK
EXAMPLERM-04ICT risk managementFunctions, assets and dependencies identified and assessedRQ-12, RQ-13, RQ-23EV-08, EV-09YesYesIn placeInventories are current and reviewed. The legacy back-office reporting server (SYS-06) has no ICT risk assessment in the last 12 months.1Priority 2OK
EXAMPLERM-05ICT risk managementProtection, detection and resilient systemsRQ-11, RQ-14, RQ-15EV-10, EV-11YesYesOperatingInformation security, access, authentication, change and patch policies operate with records; detection alerts are tested each quarter.0NoneOK
EXAMPLERM-06ICT risk managementContinuity, backup and recovery planned and testedRQ-16, RQ-17, RQ-18, RQ-19, RQ-24EV-12, EV-13, EV-14YesYesIn placeContinuity policy, plans and business impact analysis approved; the plan test for all functions was last run on 26 Aug 2025 and fell due on 26 Aug 2026. The crisis communication plan was tested on 24 Feb 2026.1Priority 2OK
EXAMPLERM-07ICT risk managementLearning, training and crisis communicationRQ-20, RQ-21, RQ-22EV-15, EV-16, EV-17YesYesOperatingPost-incident reviews feed the risk register; all staff completed the compulsory module; a named person speaks for the entity in a crisis.0NoneOK
EXAMPLEIM-01ICT-related incident management, classification and reportingIncidents managed, logged and classifiedRQ-27, RQ-28EV-18, EV-19YesYesOperatingEvery incident is logged and classified against the criteria; the Q3 log has no major incident.0NoneOK
EXAMPLEIM-02ICT-related incident management, classification and reportingMajor incidents can be reported on timeRQ-29, RQ-31EV-20YesYesIn placeAuthority, channel, templates and signatories are ready (P18). The signatories' access to the authority's channel was last tested on 2025-08-12, more than 12 months ago.1Priority 2OK
EXAMPLERT-01Digital operational resilience testingA risk-based resilience testing programmeRQ-32, RQ-34, RQ-35, RQ-36, RQ-40EV-21, EV-22YesYesOperatingThe programme was approved on 2026-01-28, uses independent testers and has a finding register with validated closure.0NoneOK
EXAMPLERT-02Digital operational resilience testingSystems behind critical or important functions tested every 12 monthsRQ-33EV-23YesYesIn place4 of 5 systems behind the critical function have a counting test in the last 12 months; SYS-02 fell due on 29 Aug 2026.1Priority 2OK
EXAMPLERT-03Digital operational resilience testingThreat-led penetration testing, if the entity is identifiedRQ-37, RQ-38, RQ-39EV-24NoNoNot applicableA TLPT authority has not identified the entity0NoneOK
EXAMPLETP-01Management of ICT third-party riskThe register of information is complete and validRQ-42, RQ-43EV-25, EV-33YesYesIn place7 arrangements in the register, submitted on 27 Mar 2026; 1 open data finding (RV-03: the code of Hosting Subcontractor G).1Priority 2OK
EXAMPLETP-02Management of ICT third-party riskThird-party strategy, policy and monitoring roleRQ-41, RQ-44, RQ-45EV-26, EV-27YesYesOperatingStrategy and policy approved by the board on 10 Jun 2026; the Head of Procurement is the designated manager.0NoneOK
EXAMPLETP-03Management of ICT third-party riskAssessment before contracting, audit and concentrationRQ-46, RQ-51EV-28, EV-29YesYesOperatingThe pre-contract assessment and concentration check for CA-001 are on file; the provider was checked against the ESAs' list on 2026-09-21.0NoneOK
EXAMPLETP-04Management of ICT third-party riskContract terms in placeRQ-47, RQ-48EV-30YesYesPlannedCA-001, signed in 2022, lacks the unrestricted audit and access wording and the TLPT participation term of Article 30(3). An amendment was drafted on 2026-09-12 and is not signed.1Priority 1OK
EXAMPLETP-05Management of ICT third-party riskExit plans and subcontracting for critical or important arrangementsRQ-49, RQ-50EV-31, EV-32YesYesPlannedCA-001 has no exit plan (B_07.01.0080 is No). The approach is agreed; the plan is not written. Hosting Subcontractor G has no LEI yet.1Priority 1OK
EXAMPLEIS-01Information sharingInformation sharing and threat notification: a decisionRQ-52, RQ-30EV-34YesNoOperatingThe board decided on 10 Jun 2026 not to join an information-sharing community yet; the decision is recorded. Significant cyber threats are notified only on the incident manager's judgement (Article 19(2) is optional).0NoneOK
EXAMPLESV-01SupervisionEvidence ready for the competent authorityYesNoOperating25 of 33 evidence items ready; the 8 not fully ready are each behind a gap in the tracker.0NoneOK

Summary

Summary

Calculated from the Gaps sheet at the As-at date. Take it to the management body with the readiness counts. Counts only: no score, no percentage (DR-04).

EXAMPLE: Lantern Pay's gaps. Delete the EXAMPLE rows to use your own.

As-at date30 Sep 2026EXAMPLE: the date of the first self-assessment. Use today's date, or type =TODAY().
Next management body meeting22 Oct 2026EXAMPLE: the next board meeting.
Working days to tell the chair (DR-05)10Monday to Friday. Public holidays are yours to allow for.

Headline

MeasureResult
Open gaps (Open or In progress)8
Priority 1 open: blocking gaps2
Overdue0
Next due date8 Oct 2026
Next due gapGAP-01
Due on or before the next management body meeting2
Applicable items below Operating with no open gap0

Blocking gaps and the management body (DR-05)

MeasureResult
Earliest raised, open Priority 1 gap30 Sep 2026
Working days from then to the next management body meeting16
RouteTell the chairThe chair is told within the working days above when the next meeting is further away (DR-05).
Date by which the management body or its chair is told14 Oct 2026

Gaps by priority

PriorityExposureDeadline (days)OpenIn progressDoneWithdrawnOverdueEarliest open due
Priority 1Exposed now301100030 Oct 2026
Priority 2Exposed on request90240008 Oct 2026
Priority 3Improvement18000000
All priorities350008 Oct 2026

Open gaps by effort

EffortWhat it meansPriority 1 (blocking)Priority 2Priority 3All open
SmallUnder [[2]] weeks of work, inside one team, within budget.0505
Medium[[2]] to [[8]] weeks, or two or more teams, within budget.1102
LargeMore than [[8]] weeks, or money the budget does not hold.1001

Open gaps by owner

OwnerOpenOverdueEarliest open due
The board108 Oct 2026
Head of Information Security2030 Oct 2026
Information Security Manager1016 Oct 2026
Security Assurance Lead1023 Oct 2026
Head of Procurement2023 Oct 2026
General Counsel1030 Oct 2026

Type each owner once, as the Gaps sheet names them. EXAMPLE: the owners of the 8 example gaps.

Report to the management body

ItemEntry
Reported by (name, role) and date[[Name, role, YYYY-MM-DD]]
Priority 1 gaps reported under DR-05: to whom and whenEXAMPLE: GAP-07 and GAP-08 (Priority 1) raised on 30 Sep 2026. The next board meeting, on 22 Oct 2026, is 16 working days away, more than 10, so the Head of Compliance tells the chair by 14 Oct 2026.
Gaps withdrawn, with the management body's reason and minute reference[[e.g. none]]
Decisions asked of the management bodyEXAMPLE: D-1 Approve the amendment to the CA-001 contract and authorise signature (closes GAP-07, by 22 Oct 2026); D-2 Approve the exit plan approach and budget for CA-001, and the date for the first test (closes GAP-08, by 22 Oct 2026).

Headline Counts

Headline counts

The eight headline measures DM-01 to DM-08 as counts with the names beside them. A count is never a score, a percentage or a traffic-light total (DR-04). Report them to the management body with the DORA Readiness Self-Assessment result.

Readiness items at each level (DM-01)

LevelCountItemsNames (working)
Operating11SC-01, RM-02, RM-03, RM-05, RM-07, IM-01, RT-01, TP-02, TP-03, IS-01, SV-01SC-01, RM-02, RM-03, RM-05, RM-07, IM-01, RT-01, TP-02, TP-03, IS-01, SV-01,
In place6RM-01, RM-04, RM-06, IM-02, RT-02, TP-01RM-01, RM-04, RM-06, IM-02, RT-02, TP-01,
Planned2TP-04, TP-05TP-04, TP-05,
Not started0
Not applicable1RT-03RT-03,
Applicable items rated (Operating to Not started)19Not applicable is counted apart, with its reason on the Readiness Items sheet (DR-03).

Headline measures

MeasureCountOut ofResultNamedTargetWhat it countsComes fromNames (working)
DM-01: Readiness items at each level111911 Operating, 6 In place, 2 Planned, 0 Not started, out of 19See the table above.All OperatingThe applicable readiness items rated Operating, In place, Planned and Not started, with Not applicable counted apart, each count beside the names of the items.This workbook: Readiness Items sheet
DM-02: Blocking gaps2192 of 19: TP-04, TP-05TP-04, TP-05NoneBinding readiness items rated below In place, out of the applicable items, named.This workbook: Readiness Items sheetTP-04, TP-05,
DM-03: Register findings171 of 7 arrangementsCA-001None openArrangements with an open data finding (RV-01 to RV-10), out of all arrangements, named.ICT Third-Party Arrangements Register — Working Copy
DM-04: Exit plans in place010 of 1 arrangementCA-001AllArrangements that support a critical or important function and have an exit plan, out of all such arrangements, named.ICT Third-Party Arrangements Register — Working Copy
DM-05: Systems tested in time454 of 5 systemsSYS-02AllSystems behind critical or important functions whose yearly test is not overdue, out of all such systems, with the others named. A system is not overdue when its latest counting test is within the last 12 months, or when it has none and its first yearly test is not yet due.Digital Operational Resilience Testing Programme
DM-06: Gaps open and overdue88 open: 2 Priority 1, 6 Priority 2; 0 overdueNone overdueOpen gaps by priority, with those past their due date named.This workbook: Gaps sheet
DM-07: Management body members trained454 of 5 membersNon-executive director 2, booked for 8 Oct 2026AllMembers trained in the last 12 months, or within 3 months of appointment, out of all members, named.The management body's training record (EV-03)
DM-08: Evidence items ready253325 of 33 itemsEV-03, EV-09, EV-14, EV-20, EV-23, EV-25, EV-30, EV-31All readyApplicable evidence items rated Ready, out of the applicable items, with the others named.DORA Documentation & Evidence Checklist

EXAMPLE: Lantern Pay, as at 30 Sep 2026. The yellow counts for DM-03, DM-04, DM-05, DM-07 and DM-08 come from the documents named in the last column. Delete them and enter your own. Name the others beside each count.

DM-01, DM-02 and DM-06 calculate from the Readiness Items and Gaps sheets.

Priorities

Priorities, levels, statuses and columns

Priority follows supervisory exposure, and the days to fix are P10's finding deadlines: 30, 90, 180 (DR-06). Change a yellow day count only if your own standard sets a different one, and keep it at least as strict. Counts only: no score, no percentage (DR-04).

PriorityExposureWhen it appliesDays to fix
Priority 1Exposed nowA blocking gap: a duty that binds the entity is not in place at all.30
Priority 2Exposed on requestA binding duty that is in place but not operating: a request for evidence of implementation would find it incomplete.90
Priority 3ImprovementAny other item below Operating.180

Level and priority for a self-assessment gap (DR-05)

Level when raisedBinding itemOther item
Not startedPriority 1Priority 3
PlannedPriority 1Priority 3
In placePriority 2Priority 3
OperatingNo gapNo gap
Not applicableNo gapNo gap
A binding item is one whose requirements bind the entity as duties. A readiness item that is binding on this entity type (its requirements apply to the entity and are duties, not options) and is rated below In place. A blocking gap is a duty that is not in place at all.

Statuses of a gap

StatusMeaning
OpenAgreed, not started.
In progressWork started; due date unchanged.
DoneThe change is made and its record is filed; the item is re-rated at the next assessment.
WithdrawnDropped, with the management body's recorded reason.

Effort

EffortWhat it means
SmallUnder [[2]] weeks of work, inside one team, within budget.
Medium[[2]] to [[8]] weeks, or two or more teams, within budget.
LargeMore than [[8]] weeks, or money the budget does not hold.

Rules this tracker applies

RuleWhat it says
DR-04Readiness is a count with names, such as 2 of 5, and one of three result words. It is never a score, a percentage or a traffic-light total.
DR-05A blocking gap is a readiness item that is binding on your entity type and is rated below In place. Every blocking gap is entered in the gap tracker as Priority 1 on the day it is found. It goes to the management body at its next meeting. If that meeting is more than [[10]] working days away, the DORA programme lead tells its chair within that time. Any other gap rated Priority 1 follows the same route, whatever its source.
DR-06Every gap has an owner, an effort and a due date. The due date is the assessment date plus [[30]] days for Priority 1, [[90]] days for Priority 2 and [[180]] days for Priority 3, or an earlier date a plan already sets.
DR-14Every test finding is entered in the gap tracker with an owner, a priority and a due date. A person other than the one who fixed it confirms that the weakness is fully addressed (Article 24(5)).

What to enter in each column of the Gaps sheet

ColumnWhat to enter
Gap IDGAP-nn. One ID for each gap for its whole life.
SourceSelf-assessment for a readiness item rated below Operating. Test, audit or other finding for a weakness found by a test (DR-14), an audit, a post-incident review or a supervisor.
Readiness itemThe item from the Readiness Items sheet. Required for a self-assessment gap. Optional for any other finding.
What is missingA fact, not an opinion: what the check found, with the date and the system or contract.
Level when raisedThe item's level at the assessment that raised the gap. Self-assessment gaps only. The priority follows from it and does not move when the item is re-rated.
Priority for a finding from another sourceChoose the priority whose description on this sheet fits. Leave empty for a self-assessment gap: the workbook sets it.
Change that closes itThe document, control, contract term or record it adds or changes.
OwnerOne role, and the person who holds it.
EffortSmall, Medium or Large, as the Effort table on this sheet defines.
RaisedThe date of the assessment or finding. The due date counts from it (DR-06).
Earlier planned dateA date a plan already set, if it is earlier than the priority's deadline. The due date then follows the plan.
StatusOpen, In progress, Done or Withdrawn.
DoneThe date the change was made.
EvidenceWhere the record is filed, so the evidence checklist can point to it. For a withdrawn gap, the management body's reason and the minute reference.
Closure confirmed byFindings from another source only. A person other than the one who fixed the weakness confirms that it is fully addressed (DR-14, Article 24(5)).

Lists

ItemIDLevelEffortGapStatusSourceYesNo
SC-01Not startedSmallOpenSelf-assessmentYes
RM-01PlannedMediumIn progressTest, audit or other findingNo
RM-02In placeLargeDone
RM-03OperatingWithdrawn
RM-04Not applicable

RM-05

RM-06

RM-07

IM-01

IM-02

RT-01

RT-02

RT-03

TP-01

TP-02

TP-03

TP-04

TP-05

IS-01

SV-01

Definitions

Definitions

TermMeaning in this workbook
GapA readiness item below Operating at a self-assessment, or a weakness found by a test, an audit or a supervisor, and the work that closes it.
Blocking gapA readiness item that is binding on this entity type (its requirements apply to the entity and are duties, not options) and is rated below In place. A blocking gap is a duty that is not in place at all.
Readiness itemOne of the readiness items, such as IM-01: a group of requirements that the readiness self-assessment rates in words (Not started, Planned, In place or Operating), never as a score.
ProfileThe result of the scope assessment for one entity: its regime (the full framework, the simplified framework, out of scope, or supplier), whether it is a microenterprise, whether a TLPT authority has identified it, and the requirements that follow.
SourceSelf-assessment: the gap comes from a readiness item, and its priority is set by formula. Test, audit or other finding: the owner chooses the priority (DR-14).
Priority 1: Exposed nowA blocking gap: a duty that binds the entity is not in place at all. Due within 30 calendar days of the date raised, or by an earlier date a plan already set (DR-06).
Priority 2: Exposed on requestA binding duty that is in place but not operating: a request for evidence of implementation would find it incomplete. Due within 90 calendar days of the date raised, or by an earlier date a plan already set (DR-06).
Priority 3: ImprovementAny other item below Operating. Due within 180 calendar days of the date raised, or by an earlier date a plan already set (DR-06).
Status: OpenAgreed, not started.
Status: In progressWork started; due date unchanged.
Status: DoneThe change is made and its record is filed; the item is re-rated at the next assessment.
Status: WithdrawnDropped, with the management body's recorded reason.
Effort: SmallUnder [[2]] weeks of work, inside one team, within budget.
Effort: Medium[[2]] to [[8]] weeks, or two or more teams, within budget.
Effort: LargeMore than [[8]] weeks, or money the budget does not hold.
Readiness levelOne of the four words the self-assessment uses, in order from Not started to Operating, or Not applicable with its reason.
Level: Not startedNothing exists yet.
Level: PlannedOwner and approach agreed; not yet in place.
Level: In placeDocumented and working, but incomplete, short of its own target, or with too little record for a supervisor to sample.
Level: OperatingWorking in full and meeting its own target, with records a supervisor could sample.
Level: Not applicableThe duty does not apply to the entity. The reason must be recorded, and confirmed with counsel.
Applies, BindingSet from the scope assessment. An item applies when any of its requirements applies to the entity. It is binding when an applicable requirement is a duty and not an option.
OverdueA gap that is Open or In progress and whose due date is before the As-at date.
Closure confirmed byFor a finding from another source, the person other than the one who fixed the weakness who confirms that it is fully addressed (Article 24(5), DR-14).
Headline measures DM-01 to DM-08The eight measures of the pack, reported as counts with names: DM-01 readiness items at each level; DM-02 blocking gaps; DM-03 register findings; DM-04 exit plans in place; DM-05 systems tested in time; DM-06 gaps open and overdue; DM-07 management body members trained; DM-08 evidence items ready.
(calc), (working)A column the workbook calculates. Do not type or paste over it. Working columns hold helper values and may be hidden from print.
DR-nn, DM-nn, RQ-nn, EV-nnRules, measures, requirements and evidence items of the pack. The DORA Article-to-Control Mapping Library lists the requirements and the DORA Documentation & Evidence Checklist lists the evidence items.
EXAMPLEA worked example: a small authorised payment institution in an EU Member State, with 64 staff, as at 2026-09-30. Delete the EXAMPLE rows before approval.

Framework References

Framework references

These references indicate relevance only and do not reproduce the text of any standard.

FrameworkReferenceSupported by
ISO/IEC 27001:2022Clause 10.2 — Nonconformity and corrective actionGaps sheet: each nonconformity followed to a corrective action, with its cause, its change and its record
NIST CSF 2.0ID.IM-01 — “Improvements are identified from evaluations”Gaps and Readiness Items sheets: improvements identified from the self-assessment, owned and dated
DORA — Regulation (EU) 2022/2554Article 4 — financial entities implement the rules of Chapter II in line with proportionality, taking into account their size and overall risk profile, and the nature, scale and complexity of their services, activities and operations; Chapters III, IV and V, Section I, apply proportionately “as specifically provided for in the relevant rules of those Chapters”; competent authorities consider how the entity applied proportionality when they review its ICT risk management framework on the reports submitted under Articles 6(5) and 16(2)Readiness Items sheet: whether an item applies to the entity, and whether it binds, follows the entity's profile, as the proportionality rules require
DORA — Regulation (EU) 2022/2554Article 6(5) — the ICT risk management framework is documented and reviewed at least once a year (periodically for microenterprises), upon major ICT-related incidents, and following supervisory instructions or conclusions from digital operational resilience testing or audit processes; “It shall be continuously improved on the basis of lessons derived from implementation and monitoring.” A report on the review is submitted to the competent authority on requestGaps sheet: the framework is continuously improved on lessons from its implementation and monitoring; each gap from the yearly review has an owner and a date
DORA — Regulation (EU) 2022/2554Article 6(7) — “Based on the conclusions from the internal audit review, financial entities shall establish a formal follow-up process, including rules for the timely verification and remediation of critical ICT audit findings.”Gaps sheet: a follow-up that verifies and remedies critical audit findings in time, using the source "Test, audit or other finding"
DORA — Regulation (EU) 2022/2554Article 13(2) — post ICT-related incident reviews after a major ICT-related incident disrupts core activities, analysing the causes and identifying improvements; financial entities other than microenterprises tell the competent authorities on request what changed as a result; the reviews determine whether procedures were followed and actions effective, including the promptness of response, the quality and speed of any forensic analysis, the effectiveness of escalation, and internal and external communicationGaps sheet: the improvements that a post-incident review identifies, tracked to the change they lead to
DORA — Regulation (EU) 2022/2554Article 13(3) — lessons from resilience testing and from real ICT-related incidents are incorporated on a continuous basis into the ICT risk assessment processGaps sheet: lessons from resilience tests and real incidents carried into the risk assessment as dated actions
DORA — Regulation (EU) 2022/2554Article 24(5) — procedures and policies to prioritise, classify and remedy all issues revealed by the tests, and internal validation methodologies to ascertain that all identified weaknesses, deficiencies or gaps are fully addressedGaps sheet: every issue a test reveals is prioritised, owned and dated, and closed only when another person confirms it is fully addressed
DORA — Delegated Regulation (EU) 2024/1774Article 25(5) — “Financial entities shall document the results of the testing referred to in paragraph 1. Any identified deficiencies resulting from that testing shall be analysed, addressed, and reported to the management body.”Gaps and Headline Counts sheets: deficiencies from plan tests analysed, addressed and counted for the management body
DORA — Delegated Regulation (EU) 2024/1774Article 27(2) — the report on the review of the ICT risk management framework (DORA Article 6(5)), in a searchable electronic format, contains an introduction and executive summary, the date of the management body’s approval, the reason for the review, the review period, the function responsible, major changes since the previous review, a summary of findings with the severity of weaknesses, deficiencies and gaps, the measures to address them with dates, resources and the function responsible, planned developments, conclusions, information on past reviews and the sources used, including internal audit results (other than for microenterprises), compliance assessments, resilience testing results and external sourcesGaps sheet: the findings, the measures with their dates and the function responsible, which the review report lists. The report is written elsewhere
DORA — Delegated Regulation (EU) 2024/1774Article 40(3) — the results of the testing are documented, and identified deficiencies “shall be analysed, addressed, and reported to the management body”Gaps and Headline Counts sheets: deficiencies from backup and restore tests under the simplified framework, analysed, addressed and counted for the management body
DORA — Delegated Regulation (EU) 2024/1774Article 41(2) — the report on the review of the simplified ICT risk management framework, submitted in a searchable electronic format, contains an introduction and executive summary, the date of the management body’s approval where applicable, the reasons for the review, the review period, the person responsible, a summary of findings with a self-assessment of the severity of weaknesses, deficiencies and gaps, the remedying measures with expected dates and the follow-up on earlier gaps, and overall conclusionsGaps sheet: the remedying measures with expected dates and the follow-up on earlier gaps, for the review report of the simplified framework

Editions referenced: ISO/IEC 27001:2022 incl. Amd 1:2024; NIST CSF 2.0; Regulation (EU) 2022/2554 (DORA); Delegated Regulations (EU) 2024/1772, 2024/1773, 2024/1774, 2025/301, 2025/532 and 2025/1190; Implementing Regulations (EU) 2024/2956 and 2025/302; as published in the Official Journal and read on 8 October 2026

ISO/IEC 27001 references name the clause or control this document relates to, by number and title only. They do not say that meeting one meets any DORA requirement.

These references show where this document supports an external framework. They indicate relevance only and do not reproduce the text of any standard.

Regulation (EU) 2022/2554 binds the financial entities of its Article 2(1), points (a) to (t), except those Article 2(3) excludes and any that a Member State excludes under Article 2(4). Articles 5 to 15 do not apply to the entities of its Article 16(1), which follow Article 16 and Title III of Delegated Regulation (EU) 2024/1774. Several duties do not apply to microenterprises, and the Regulation says where. It reaches an ICT third-party service provider through the contract with a financial entity and, for a provider designated as critical, through the oversight framework of Chapter V, Section II.

The Delegated and Implementing Regulations bind the same financial entities as the Regulation they supplement, for the articles each applies to. Title II of Delegated Regulation (EU) 2024/1774 is for the entities that follow Articles 5 to 15; its Title III is for the entities of DORA Article 16(1). Delegated Regulation (EU) 2025/1190 binds only the entities that a TLPT authority identifies.

The competent authority for each financial entity is the one DORA Article 46 names for its type. National law and the authority's own instructions set the dates and channels for the register of information and for reports. None of them is stated here.

Prepared by Zero One Cybersecurity · Published by CISO Times

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