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The CISO Decision Brief

Security Policy Hierarchy & Document Map

Shows which documents a given organisation size and regulatory profile actually needs, and how each maps to ISO 27001 and NIS2 obligations.

Available soon

Format
Excel
Size
62 KB
Length
10 sheets
Version
1.0
Updated

What's inside

  • Instructions
  • Choose Your Profile
  • Document Map
  • Hierarchy
  • Lists
  • Definitions
  • Framework References

Preview

The workbook's sheets as you will receive them, with its example rows and the values its formulas calculate. Highlighted [[text]] is for you to replace; rows marked EXAMPLE are for you to delete. Wide sheets scroll sideways. The cover, document control and changelog sheets are in the file.

Instructions

How to use this workbook

StepWhat to do
1Choose Your Profile: pick your profile in cell D5. Core: every organisation, including a small one with IT run by a provider. Growing: over about [[50]] people. Regulated: an essential or important entity under NIS2, or a financial entity under DORA.
2Answer D6: do you develop or change software in-house? 'Yes' adds PT-12 Secure development and change management to the list whatever the profile (it is already in Growing and Regulated).
3Read the list below the choices. It shows each document you need, grouped by tier (Policy, Standard, Procedure), with the approver and the longest review interval for that tier from the Hierarchy sheet, and the count for each tier.
4Document Map: in 'Your document', write the reference and title of the document that covers each topic today (for example 'ISP-001 Information Security Policy'). Leave it blank where you have none: that is a gap. The Policy Coverage Gap Assessment takes it from there.
5Where a topic does not fit your organisation, or you need one the profile leaves out, set 'Include?' to Include or Exclude and write the reason. 'By profile' follows the profile. Exclusions need a reason an auditor would accept (for example 'no premises: all staff remote, no equipment rooms').
6The tier is the one recommended for the topic. You may change it (for example cover backup inside a Standard your IT provider runs), but keep one tier per document (PF-01) and record why in the reason column.
7Delete the EXAMPLE entries in the column 'Example organisation's document' once you have filled your own, and set D5 and D6 to your own answers.

Legend

Yellow cells are inputs. Everything else is calculated or fixed — do not overwrite formulas.

EXAMPLERows marked EXAMPLE in the first column show how a completed row looks. Delete them before approval.

The worked example. D5 and D6 on Choose Your Profile hold the example organisation's answers (a software services company with 240 staff in two offices, an NIS2 important entity): profile Regulated, develops software in-house. The Document Map's EXAMPLE column shows the documents from its register that cover each topic, as at 2026-09-30. The register is an excerpt: a topic 'not in the excerpt' may still be covered.

Framework columns. ISO/IEC 27001:2022 controls are given by Annex A number only (or clause number), as identifiers; the standard's titles are not reproduced except those on the Framework References sheet. NIS2 points are the letters of Article 21(2); the wording of (a), (f) and (g) is on the Framework References sheet, and the other letters are identifiers only. DORA points are the letters of Article 2(2) of Delegated Regulation (EU) 2024/1774 and apply to financial entities under DORA; they are quoted on the Framework References sheet.

A document may cover more than one topic (for example acceptable use and remote working in one policy), and one topic may need more than one document. What matters is that each topic is covered once, at the right tier, by an approved and current document.

Tailoring — small organisation: the Core set is the minimum. Several topics can share one short document, provided each has an owner and a review date. A standard can be a one-page table.

Tailoring — regulated entity (NIS2, DORA): the management body approves the cybersecurity risk-management measures (NIS2 Art 20(1)); under DORA, each ICT security policy carries the date of its approval by the management body and lists the documentation to be maintained (RTS Art 2(2)(b), (f)). This map, kept current, is that list.

Tailoring — IT run by a service provider: the provider's own documents may cover operational topics (backup, patching, logging). Record the provider's document in 'Your document', check the contract makes it binding, and keep ownership of the topic in your organisation: a provider can run a standard but cannot own your policy.

Choose Your Profile

Choose your profile

Pick your profile and answer the development question. The list below shows the documents you need, grouped by tier. Yellow cells are yours; everything else calculates.

Your profileRegulatedEXAMPLE — the example organisation is Regulated (an NIS2 important entity). Choose yours.
Do you develop software in-house?YesEXAMPLE — a software services company. 'Yes' adds PT-12 to any profile.

The three profiles

ProfileTopicsWho it is for
Core7Every organisation, including a small one whose IT is run by a provider.
Growing15Over about [[50]] people. Adds the Growing topics to Core.
Regulated18An NIS2 essential or important entity, or a DORA financial entity. Adds continuity, risk management and effectiveness assessment.

Topic counts follow the profile alone; the list below also applies the development answer and any Include or Exclude on the Document Map.

What you need

Documents needed18For the Regulated profile, with in-house development: 18 topics, of which 0 already have a document named in 'Your document'.
Policy tier9Approved by: Executive management (the management body, or its delegate for the top policy). Reviewed at least every 12 months.
Standard tier8Approved by: Head of Information Security (the document owner is consulted). Reviewed at least every 12 months.
Procedure tier1Approved by: Head of Information Security (the process owner is consulted). Reviewed at least every 24 months.
Guideline tier0Approved by: Information security. Reviewed at least every 24 months.

The documents you need, grouped by tier

No.TierTopic IDTopicApproved byReview at least every (months)Needed fromYour document (from the Document Map)Map rowTier (working)
1PolicyPT-01Information security policy (the top policy)Executive management (the management body, or its delegate for the top policy)12CoreEXAMPLE — ISP-001 Information Security Policy v3.0 (Approved)1Policy
2PT-02Acceptable use of information and technologyExecutive management (the management body, or its delegate for the top policy)12CoreEXAMPLE — AUP-001 Acceptable Use Policy v2.1 (Review overdue)2Policy
3PT-03Access control and identityExecutive management (the management body, or its delegate for the top policy)12CoreEXAMPLE — ACP-001 Access Control Policy v2.0 (Approved)3Policy
4PT-04Asset management and information classificationExecutive management (the management body, or its delegate for the top policy)12CoreEXAMPLE — not in the example register excerpt4Policy
5PT-05Incident managementExecutive management (the management body, or its delegate for the top policy)12CoreEXAMPLE — INC-001 Incident Management Policy v1.2 (Approved)5Policy
6PT-08Supplier and third-party securityExecutive management (the management body, or its delegate for the top policy)12GrowingEXAMPLE — SUP-001 Supplier Security Policy v1.0 (Awaiting approval)8Policy
7PT-14People security (joiners, movers, leavers, training)Executive management (the management body, or its delegate for the top policy)12GrowingEXAMPLE — JML-PRC Joiner, Mover, Leaver Procedure v2.2 (Approved): a Procedure, where the map recommends a Policy14Policy
8PT-16Business continuity and ICT resilienceExecutive management (the management body, or its delegate for the top policy)12RegulatedEXAMPLE — not in the example register excerpt16Policy
9PT-17Information security risk managementExecutive management (the management body, or its delegate for the top policy)12RegulatedEXAMPLE — not in the example register excerpt17Policy
10StandardPT-06Backup and recoveryHead of Information Security (the document owner is consulted)12CoreEXAMPLE — BKP-001 Backup Standard v1.3 (Review overdue)6Standard
11PT-07Vulnerability and patch managementHead of Information Security (the document owner is consulted)12CoreEXAMPLE — VMS-001 Vulnerability & Exposure Management Standard v1.0 (Approved)7Standard
12PT-09Remote working and mobile devicesHead of Information Security (the document owner is consulted)12GrowingEXAMPLE — RMT-GDL Remote Working Guideline v1.1 (Approved): a Guideline, where the map recommends a Standard9Standard
13PT-10Cryptography and key managementHead of Information Security (the document owner is consulted)12GrowingEXAMPLE — not in the example register excerpt10Standard
14PT-11Logging and monitoringHead of Information Security (the document owner is consulted)12GrowingEXAMPLE — not in the example register excerpt11Standard
15PT-12Secure development and change managementHead of Information Security (the document owner is consulted)12GrowingEXAMPLE — not in the example register excerpt12Standard
16PT-13Physical and environmental securityHead of Information Security (the document owner is consulted)12GrowingEXAMPLE — not in the example register excerpt13Standard
17PT-15Security exceptions and waiversHead of Information Security (the document owner is consulted)12GrowingEXAMPLE — EXC-STD Security Exception & Waiver Standard v1.0 (Approved)15Standard
18ProcedurePT-18Effectiveness assessment of security measuresHead of Information Security (the process owner is consulted)24RegulatedEXAMPLE — not in the example register excerpt18Procedure

Empty rows at the foot of the list mean your profile needs fewer documents than there are topics. The two grey columns are working columns for the list: do not type in them.

Document Map

One row per policy topic. Yellow columns are yours. NIS2 (a), (f), (g) and the DORA points are quoted on the Framework References sheet; ISO/IEC 27001 numbers are identifiers only. Rows marked EXAMPLE show the example organisation's documents.

Topic IDTopicTier (recommended)Needed from profileWhat it must coverWhy from this profileISO/IEC 27001:2022 controls (numbers)NIS2 Art 21(2) pointsDORA RTS 2024/1774 Art 2(2) pointsExample organisation's document (EXAMPLE)Your document (reference and title)Include?Reason for Include or Exclude, or a changed tierNeeded for your profile?List orderSort key
PT-01Information security policy (the top policy)PolicyCoreManagement's commitment, the security objectives, who is accountable, and the list of documents that implement it.Every organisation needs one top policy: it is the document every other one hangs from.A.5.1, A.5.2, A.5.4(a)(b), (d), (e), (f)EXAMPLE — ISP-001 Information Security Policy v3.0 (Approved)By profileYes11004
PT-02Acceptable use of information and technologyPolicyCoreWhat people may and may not do with company information, devices, email, internet and cloud services.Everyone uses information and devices; the rules must be written down and acknowledged from day one.A.5.10, A.8.1(g), (i)(d), (e)EXAMPLE — AUP-001 Acceptable Use Policy v2.1 (Review overdue)By profileYes21005
PT-03Access control and identityPolicyCoreHow access is requested, approved, reviewed and removed; authentication and privileged access.Access is the most common route for an attacker and the most common audit finding.A.5.15, A.5.16, A.5.17, A.5.18, A.8.2, A.8.3, A.8.5(i), (j)—EXAMPLE — ACP-001 Access Control Policy v2.0 (Approved)By profileYes31006
PT-04Asset management and information classificationPolicyCoreHow information and assets are listed, owned, classified, labelled and returned.You cannot protect what you have not listed, or decide how well without a classification.A.5.9, A.5.11, A.5.12, A.5.13(i)—EXAMPLE — not in the example register excerptBy profileYes41007
PT-05Incident managementPolicyCoreHow incidents are reported, assessed, handled, escalated, notified and learned from.Every organisation will have incidents; staff must know how to report one and who decides.A.5.24, A.5.25, A.5.26, A.5.27, A.5.28, A.6.8(b)—EXAMPLE — INC-001 Incident Management Policy v1.2 (Approved)By profileYes51008
PT-06Backup and recoveryStandardCoreWhat is backed up, how often, how copies are protected and how restores are tested.Backups are the last defence against ransomware and failure, and are only as good as the last restore test.A.8.13(c)—EXAMPLE — BKP-001 Backup Standard v1.3 (Review overdue)By profileYes102009
PT-07Vulnerability and patch managementStandardCoreHow vulnerabilities are found, prioritised and fixed within deadlines, and how exceptions are approved.Unpatched systems are exploited in organisations of every size.A.8.8, A.8.19(e)—EXAMPLE — VMS-001 Vulnerability & Exposure Management Standard v1.0 (Approved)By profileYes112010
PT-08Supplier and third-party securityPolicyGrowingHow suppliers are assessed, what contracts require, and how supplier security is monitored.As an organisation grows it relies on more suppliers and cloud services holding its data.A.5.19, A.5.20, A.5.21, A.5.22, A.5.23(d)—EXAMPLE — SUP-001 Supplier Security Policy v1.0 (Awaiting approval)By profileYes61011
PT-09Remote working and mobile devicesStandardGrowingSecurity for working away from the office and for laptops and phones, company-owned or personal.Needed once people work from several places on several devices.A.6.7, A.7.9, A.8.1(g), (j)—EXAMPLE — RMT-GDL Remote Working Guideline v1.1 (Approved): a Guideline, where the map recommends a StandardBy profileYes122012
PT-10Cryptography and key managementStandardGrowingWhere encryption is required, which methods are allowed, and how keys are created, stored and retired.Needed once the organisation runs its own systems that store or transmit sensitive data.A.8.24(h)—EXAMPLE — not in the example register excerptBy profileYes132013
PT-11Logging and monitoringStandardGrowingWhat is logged, how long logs are kept, who reviews them, and what raises an alert.Needed once there are enough systems that incidents are found only by watching for them.A.8.15, A.8.16, A.8.17(b)—EXAMPLE — not in the example register excerptBy profileYes142014
PT-12Secure development and change managementStandardGrowingSecurity in the development life cycle, testing, separation of environments and changes to live systems.Needed by anyone who builds or changes software, including a small development team.A.8.25, A.8.26, A.8.27, A.8.28, A.8.29, A.8.30, A.8.31, A.8.32(e)—EXAMPLE — not in the example register excerptBy profileYes152015
PT-13Physical and environmental securityStandardGrowingProtection of offices, server and network rooms, equipment and utilities.Needed once the organisation has its own premises or equipment rooms to protect.A.7.1 to A.7.14(a)—EXAMPLE — not in the example register excerptBy profileYes162016
PT-14People security (joiners, movers, leavers, training)PolicyGrowingScreening, terms of employment, awareness training, discipline, and joiners, movers and leavers.Needed once hiring, role changes and leavers are too frequent to handle case by case.A.6.1, A.6.2, A.6.3, A.6.4, A.6.5, A.6.6(g), (i)(d), (e)EXAMPLE — JML-PRC Joiner, Mover, Leaver Procedure v2.2 (Approved): a Procedure, where the map recommends a PolicyBy profileYes71017
PT-15Security exceptions and waiversStandardGrowingHow a deviation from any document is requested, risk-assessed, approved, time-limited and recorded.Needed once there are enough rules that some cannot always be met; without it, deviations happen informally.A.5.36(a)(c)EXAMPLE — EXC-STD Security Exception & Waiver Standard v1.0 (Approved)By profileYes172018
PT-16Business continuity and ICT resiliencePolicyRegulatedHow critical services keep running or recover within set times, and how the plans are tested.Regulators expect a documented, tested continuity and ICT resilience arrangement.A.5.29, A.5.30, A.8.14(c)—EXAMPLE — not in the example register excerptBy profileYes81019
PT-17Information security risk managementPolicyRegulatedHow security risks are identified, analysed, evaluated, treated and accepted, and by whom.NIS2 and DORA require a documented risk-based approach, approved by the management body.Clauses 6.1.2, 6.1.3, 8.2, 8.3(a)(j), (k)EXAMPLE — not in the example register excerptBy profileYes91020
PT-18Effectiveness assessment of security measuresProcedureRegulatedHow the effectiveness of security measures is tested and measured, and how results reach management.NIS2 requires policies and procedures to assess effectiveness; DORA requires indicators to monitor policies.Clause 9.1; A.5.35, A.5.36(f)(c)EXAMPLE — not in the example register excerptBy profileYes183021

Hierarchy

The four tiers of security documents, top to bottom. Each document belongs to exactly one tier and says which on its first page (PF-01).

TierWhat it is forMandatory to follow?Approved by (PF-03)Reviewed at least every (months, PF-06)Topics at this tier in the mapNeeded for your profile
PolicyWhat the organisation commits to and why. Short, stable, written for everyone.YesExecutive management (the management body, or its delegate for the top policy)1299
StandardThe specific, measurable requirements that make a policy real: settings, deadlines, minimums.YesHead of Information Security (the document owner is consulted)1288
ProcedureHow a task is done, step by step, by named roles.YesHead of Information Security (the process owner is consulted)2411
GuidelineRecommended practice. Helpful, not mandatory; nobody is non-compliant for not following it.NoInformation security2400

How the tiers fit together

A policy says what the organisation commits to and why. A standard makes it measurable. A procedure says how, step by step. A guideline helps, but nobody is non-compliant for not following it. A lower tier may never contradict a higher one; where they conflict, the higher tier wins until the lower one is corrected.

The top policy (PT-01) is approved by the management body. Other policies may be approved by a delegate the management body names, and that delegation is written in the top policy. Regulated entities: the management body approves the cybersecurity risk-management measures (NIS2 Art 20(1)), and under DORA every ICT security policy records the date the management body approved it (RTS Art 2(2)(b)).

Only the current approved version is published (PF-08), and the Policy Register & Review Schedule lists every document with its owner, tier, status, version, approval date and next review date (PF-11).

The rules the hierarchy rests on

PF-01: Every security document belongs to exactly one tier (Policy, Standard, Procedure, Guideline) and says which on its first page.

PF-02: Every document has one named owner, accountable for its content and its review.

PF-03: Each tier is approved at the level set for it; a document is not in force until approved and published.

PF-06: Every document is reviewed by its tier's maximum interval, and sooner on any trigger; a review that changes nothing is still recorded.

PF-08: Only the current approved version is published, in one place everyone can reach; superseded versions are withdrawn and archived.

PF-11: The register lists every document with owner, tier, status, version, approval date and next review date, and is the only authoritative list.

What forces a review before the scheduled date (PF-06)

• A major incident, or an incident the document should have prevented

• A material change to the organisation's activities, systems or suppliers

• A change in law, regulation or a contract the document supports

• An audit or assessment finding against the document

• A significant change in the threats the document addresses

Lists

ProfileListYesNoIncludeChoiceTierNameTierApproverTierReview
CoreYesBy profilePolicyExecutive management (the management body, or its delegate for the top policy)12
GrowingNoIncludeStandardHead of Information Security (the document owner is consulted)12
RegulatedExcludeProcedureHead of Information Security (the process owner is consulted)24
GuidelineInformation security24

Definitions

Definitions

TermMeaning in this workbook
Topic (PT-nn)A subject a security document set must cover, such as access control or backup. Stable IDs PT-01 to PT-18 are used across the pack.
TierOne of Policy, Standard, Procedure, Guideline. The tier sets who approves a document and how often it is reviewed (Hierarchy sheet).
ProfileCore, Growing or Regulated: a rough description of the organisation that decides which topics it needs. Each profile includes the topics of the one before it.
Management bodyThe board of directors or equivalent governing body. Under NIS2 and DORA it approves, and is accountable for, the organisation's security risk-management measures.
Essential or important entityAn organisation within the scope of NIS2 (Directive (EU) 2022/2555), classified by sector and size. Both must meet Article 21.
Financial entityAn organisation within the scope of DORA (Regulation (EU) 2022/2554), such as a bank, insurer or investment firm.
RTS 2024/1774Delegated Regulation (EU) 2024/1774, the regulatory technical standards under DORA that set what ICT security policies must contain (Article 2(2)).
Annex AThe list of reference controls in ISO/IEC 27001:2022. Numbers such as A.5.15 are used here as identifiers only.
Include / ExcludeAn override on the Document Map: Include adds a topic your profile leaves out; Exclude removes one, with a reason. 'By profile' follows the profile.
RegisterThe Policy Register & Review Schedule: the only authoritative list of documents (PF-11). This map says what should exist; the register says what does.
EXAMPLEValues that show a completed workbook for the example organisation (a software services company with 240 staff in two offices, an NIS2 important entity). Replace or delete them.

Framework References

Framework references

These references indicate relevance only and do not reproduce the text of any standard.

FrameworkReferenceSupported by
ISO/IEC 27001:2022Clause 5.2 — PolicyHierarchy: the top policy (PT-01) and its approval
ISO/IEC 27001:2022Clause 7.5 — Documented informationWhole workbook: the documented information the organisation needs
ISO/IEC 27001:2022Annex A 5.1 — Policies for information securityDocument Map and Hierarchy: policies approved, published and reviewed
NIST CSF 2.0GV.PO-01 — “Policy for managing cybersecurity risks is established based on organizational context, cybersecurity strategy, and priorities and is communicated and enforced”Choose Your Profile: the policy set follows the organisation's context
NIST CSF 2.0GV.OC-03 — “Legal, regulatory, and contractual requirements regarding cybersecurity - including privacy and civil liberties obligations - are understood and managed”Document Map: the NIS2 and DORA columns
NIS2 — Directive (EU) 2022/2555Article 20(1) — management bodies approve the cybersecurity risk-management measures and oversee their implementationHierarchy: approval of the top policy by the management body
NIS2 — Directive (EU) 2022/2555Article 21(2)(a) — “policies on risk analysis and information system security”Document Map: NIS2 column, point (a)
NIS2 — Directive (EU) 2022/2555Article 21(2)(f) — “policies and procedures to assess the effectiveness of cybersecurity risk-management measures”Document Map: NIS2 column, point (f) (PT-18)
NIS2 — Directive (EU) 2022/2555Article 21(2)(g) — “basic cyber hygiene practices and cybersecurity training”Document Map: NIS2 column, point (g)
DORA — Regulation (EU) 2022/2554Article 9(4)(a) — a documented information security policy with rules to protect the availability, authenticity, integrity and confidentiality of data and assetsDocument Map: PT-01 for financial entities
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(b) — ICT security policies indicate the date of their formal approval by the management bodyHierarchy and Document Map: RTS column, point (b)
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(c) — policies contain indicators to monitor their implementation and record exceptions from itDocument Map: RTS column, point (c) (PT-15, PT-18)
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(d) — policies specify the responsibilities of staff at all levelsDocument Map: RTS column, point (d)
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(e) — policies specify the consequences of non-compliance by staffDocument Map: RTS column, point (e)
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(f) — policies list the documentation to be maintainedWhole workbook: the list of documentation to be maintained
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(j) — policies are reviewed in accordance with DORA Article 6(5)Document Map: RTS column, point (j) (PT-17)
DORA — Delegated Regulation (EU) 2024/1774Article 2(2)(k) — policies take into account material changes to the entity, the threat landscape or legal obligationsDocument Map: RTS column, point (k) (PT-17); Hierarchy: review triggers

Editions referenced: ISO/IEC 27001:2022 incl. Amd 1:2024; NIST CSF 2.0; Directive (EU) 2022/2555 (NIS2); Regulation (EU) 2022/2554 (DORA); Delegated Regulation (EU) 2024/1774